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Emergency Information

1-800-634-3524

Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.


Emergency Contact
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      • Add New Account
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      • Builders and Developers
      • Residential Construction
        • Service Application
        • Buried Hazards Form
      • Commercial Construction
        • Service Application
        • Buried Hazards Form
      • Landlord Services
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Work in Your Neighborhood
      • Electric and Gas Projects​
      • Gas Meter Inspection Program
      • Locating Gas Lines
      • Advanced Metering - AMI
        • Electric AMI
        • Gas AMI
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Renewable Energy
      • Your Energy, Your Future
      • Green Power
        • Enroll in Green Power
      • Net Metering
      • Feed-in Tariff
      • Excess Distributed Generation Tariff
      • Renewable Natural Gas
        • RNG Producers
          • Renewable Natural Gas Application
      • Green Path
    • Electric Vehicles
      • Electric Vehicle Charging
    • Outdoor Lighting
      • Dusk to Dawn Lights
        • Enroll in Dusk to Dawn
      • LED Streetlights
        • Streetlight Request Form
      • Request a Traffic Light
  • Outages
    • Power Outages
      • Storm Center
      • Report a Power Outage
      • Report a Street Light Outage
      • Prepare for an Outage
      • How We Restore Power
      • Service Line Damage
      • Generator Safety
    • Report an Outage
    • Gas Outages
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Electrical Safety
      • Fallen Power Lines
      • Trees and Your Power
      • Generator Safety
      • Ladder Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Laundry
      • Living Room
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • DependaBill
      • Price Protection Service
      • CHOICE®
      • Budget Plan
      • Paperless Billing 
      • AutoPay
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
        • SERV for Veterans
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      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
    • Understanding Your Bill
    • Report a Payment
  • Ways to Save
    • For Your Home
      • Home Online Marketplace
      • Rebates
      • Home Energy Tips
      • Appliance Recycling
      • Retail Products
      • Home Energy Assessment
      • HomeLife Energy Efficiency Calculator
      • Income Qualified Weatherization
      • Energy Efficiency Education
      • Multi-Family Direct Install
      • Air Conditioner (AC) Cycling
      • Residential New Construction Program
      • Manufactured New Home Program
      • Heating Cost Calcuator
      • Residential Midstream Channel
    • For Your Business
      • Business Online Marketplace
      • Business Energy Tips
      • Prescriptive Incentive Program
      • Custom Incentive Program
      • Retro-Commissioning Incentives
      • Small Business Direct Install Program
      • New Construction Incentives
    • Income Eligible Assistance Programs
      • Energy Assistance Resource Center
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Promoted Content Inside of a Slideshow

  • Restoring Your Property
    RESTORING YOUR PROPERTY AFTER GAS LINE WORK
    Property Restoration

    It is our responsibility to repair or replace any portions of streets, sidewalks, driveways, yards, landscaping, etc. disrupted by our work. This will take some time, but we promise to put things back in order when we’re done. Our goal is to restore everything as close to its original condition as possible after our work is completed.

    Learn More
  • LEARN MORE. SAVE MORE.
    Energy Efficiency Programs

    Saving energy means saving money. The more you know about energy efficiency, the more opportunities you have to lower your energy usage. No matter your energy needs, NIPSCO’s energy efficiency programs provide guidance and incentives to help you learn more and save more. Take the first step toward savings today.

    Learn More. Save More.
  • SPRING INTO OUR PAYMENT OPTIONS
    Payment Options Picked for You!

    Everyone has unique needs that’s why we provide a bouquet of online payment options to make paying your bill easy and convenient.

    Choose to make a one-time payment or automate your payment through your bank or sign up with our AutoPay program.

    Payment Options
  • CHOOSE ONE OF OUR SIMPLE, SECURE WAYS TO PAY.
    Need to make a payment? We have a variety of ways to pay.

    Bank account, credit card, debit card, PayPal, Venmo or Amazon Pay.

    Its simple: Make a one-time payment as a guest OR Login to your account to make a payment, and if you don’t have an account, it’s simple to set up.

    Learn More
  • Moving? You have a million things to do.
    START, STOP, OR MOVE YOUR SERVICE ONLINE 24/7.

    - 24/7 Convenience
    - No more calls to make

    Sign in to start!
  • FREE. EASY. PREDICTABLE.
    Enjoy predictable bills with our free Budget Plan

    This program allows you to pay about the same amount each month. You can enroll in the Budget Plan program at any time during the year. To make sure there are no surprises, we review your budget and, if needed, adjust your budget amount up or down. We’ll notify you on your bill if your budget amount changes. 

    Sign in to enroll

Simple. Convenient. Secure. 

Download the NIPSCO mobile app today!

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 Looking for Simple Ways to Manage your Bill? We’re Here for You! 

Payment Plans

Payment Plans

We offer payment arrangements to help you if you are having trouble paying your bill.

See Payment Plans

Get on our Budget Plan

Get on our Budget Plan

This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.

Explore Budget Plan

Get billing and payment alerts

Get billing and payment alerts

Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

View Alert Options

Income-eligible payment assistance programs

Income-eligible payment assistance programs

You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.

Learn More

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Have an emergency?

Natural Gas: If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other gas emergency situation, go outside and call 911 and thenour emergency number 1-800-634-3524.

Electric: For any electric emergency including a power outage or other electric-related situation, please call  1-800-464-7726. If you see a downed power line, stay away and immediately call 911 and then our emergency number.